Organization: Guide Dogs of America
Location: Sylmar, CA
Job Type: Full time
Deadline: March 31, 2022
Job Description
Contact at organisation: Kristine Wallace, Guide Dogs of America
Phone: 8188336439
Email: kdwallace@guidedogsofamerica.org
Job Purpose: Oversee the success and development of GDA/TLC’s service dog program
Essential Functions:
- Responsible for ensuring that all training needs meet the organization’s expectations and maintain consistency across prison training programs;
- Ensure service dog program, including curriculum, class instruction, follow-up contact with graduates, remains in compliance with current ADI standards;
- Oversee and track all service dog trainers’ qualifications and continuing education;
- Regularly evaluate/test dogs for selection in service dog program and class selection;
- Oversee client service interviews, assessments, and follow-up visits;
- Participate in the client Selection Committee process;
- Ensure adequate staffing and scheduling for all service dog classes;
- Work closely with Director of Programs and Assistant Director of Programs to develop, support and grow the service dog program and enhance the mission of the organization;
- Establish and maintain relationships with leadership partners, including prison training program partners;
- Work closely with Prison Administration to ensure the program is supported and needs and requests are met in order for the program to be successful;
- Process biweekly timecards, approve time off requests, complete yearly performance evaluations, and manage daily performance of direct reports;
- Work within a prison environment; pass a prison background check; adhere to prison policies/procedures;
- Working nights, weekends and travel required;
- Other duties as assigned.
Essential Physical Requirements:
- Stand, walk long distances indoors and outdoors in all weather conditions;
- Push, pull, reach overhead, bend to the floor, squat, stoop;
- Ability to lift up to 60 pounds; must possess the physical strength to lift healthy, potentially strong, large breed dogs;
- Ability to exert 20 to 50 pounds of force including pushing or moving objects;
- Ability to handle and control a large breed dog;
- Ability to wear protective gear including masks, gloves, goggles, boots;
- Visual acuity required to see and read dog’s reaction to environment and distractions, ability to read forms, documentation, and computer screen;
- Hearing ability required to interact with dogs, trainers, students, graduates, and volunteers;
- Ability to tolerate elevated noise levels – barking dogs.
Qualifications:
- 18+ years of age;;
- Valid driver’s license and insurable;
- High school graduate or GED;
- Bachelor’s degree preferred;
- Minimum 5 years’ experience training and placing service dogs;
- Management experience preferred;
- Proficient in Microsoft 365, SharePoint, Outlook, Excel; experience with CRM database management programs such as Salesforce preferred;
- Strong written and verbal communication skills;
- Attention to detail and accuracy;
- Planning, time management, prioritizing and organization skills;
- Excellent presentation, teaching and public speaking skills;
- Work well as part of a team and in a team environment.
How to Apply
Qualified applicants please send cover letter and resume to kdwallace@guidedogsofamerica.org